Contact Us

Contact Information

Contact Us
We’re here to help! Whether you have a question about your order, our products, or anything else, don’t hesitate to reach out.

Email: zanora.ae@gmail.com
We aim to respond within 24 hours

WhatsApp: +971 50 894 6936

Business Location
Dubai, United Arab Emirates
Note: We are an online store only. No physical retail location.

Order & Return Inquiries
For returns, damaged items, or tracking issues, please refer to our Return & Refund Policy or message us directly.

Social Media
Stay connected with us on:
Instagram: @zanora_ae
Facebook: 
TikTok:

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Why ZANORA?

FAQ

Is your jewelry real gold?

Our pieces are crafted with premium 18K gold plating over durable stainless steel, giving you the luxurious look and feel of fine jewelry—at a fraction of the price, without ever compromising on quality.

Will it fade or tarnish?

Our jewelry is designed to be tarnish-resistant and water-resistant, so you can wear it daily without worry. Just avoid harsh chemicals or perfumes directly on the pieces, Softly wipe with cloth after every wear to lasting shine.

Can I wear it in the shower or while washing hands?

Our jewelry is water-resistant, perfect for everyday wear like hand washing or light splashes. To maintain its lasting shine, simply remove it during long showers or swimming.

Is it suitable for sensitive skin?

Our jewelry is crafted with hypoallergenic, nickel-free materials, making it gentle for most skin types.

How do I take care of my jewelry?

To keep your jewelry shining:
• Store in a dry place.
• Avoid direct contact with perfume, lotion, hairspray, or seawater—apply products before wearing your jewelry.
• Gently wipe with a soft cloth after each wear or mild wash with soap water.